
Subject: Steps of the Fingerprinting Process
Congratulations!
You have been nominated for a position as part of a project providing services to the New York City Department of Education (NYCDOE).
Before you can begin working or providing services, you must complete several pre-employment screening requirements, including:
- Fingerprinting
- Completion of a security questionnaire
- Security clearance review
Per New York State law, anyone working in NYCDOE buildings, interacting with NYCDOE students, or accessing NYCDOE confidential information must undergo a security clearance review, including fingerprint processing by the New York State Division of Criminal Justice Services (DCJS) and the Federal Bureau of Investigation (FBI).
⚠️ You may not begin working until you successfully complete this process and receive security clearance. If the NYCDOE does not grant you clearance, your nomination will be rescinded immediately.
Step 1: Activate Your Applicant Gateway Account
To proceed, you must activate your account in the DOE’s Applicant Gateway.
🔗 Click here to activate your account: https://www.nycenet.edu/Offices/DHR/agway/
✅ Important: Use the same email address where you received this nomination. If you need to use a different email, notify your hiring manager immediately.
Step 2: Valid Social Security Number (SSN) Requirement
All applicants must have a valid Social Security Number (SSN) issued by the Social Security Administration (SSA). Using an incorrect or invalid SSN is a violation of federal law.
📌 Before proceeding with fingerprinting:
- Log in to Applicant Gateway and verify your SSN.
- If incorrect, do not proceed. Contact AGSupport@schools.nyc.gov for corrections.
Failure to address SSN errors before fingerprinting may cause delays and require additional fingerprinting costs.
Step 3: Fingerprinting Process
All fingerprinting is conducted by appointment at an IdentoGO location.
📌 Steps to complete fingerprinting:
- Verify your Applicant Gateway profile and complete required forms.
- Follow the instructions in Applicant Gateway to schedule your fingerprinting appointment.
- Visit an IdentoGO center to complete the fingerprinting process.
Step 4: Final Employment Approval
🔹 You cannot start work until:
- You receive security clearance.
- Your employer, agency, or organization confirms your eligibility in the PETS system.
- Your employer determines your first official workday.
🚨 Any work performed before clearance is unauthorized and will not be compensated.
📌 Questions?
For inquiries regarding security clearance, email OPIINFO@schools.nyc.gov. You will receive a response within one (1) business day.
Thank you for your cooperation, and best of luck in your new role!